FAQ

Q: What are the different flow solutions for your Snowglobe cups?

A: I offer three different flow solutions for our snowglobe cups:

1. Fast Flow: This option settles in about 2-5 minutes, providing quick and captivating snowfall action.
2. Medium Flow: It settles in about 15 minutes, striking a balance between excitement and longevity.
3. Slow Flow: For those who love to savor the moment, this option settles in about a day, creating a mesmerizing, long-lasting effect.

Q: How do I clean my Mug Rugs?

A: Cleaning your Mug Rugs is a breeze! Here's a simple step-by-step guide:

1. Start by wetting the coaster.
2. Add a small amount of mild dish soap or detergent.
3. Gently rub the soap onto the surface of the Mug Rug.
4. Use a soft brush or cloth to gently scrub any stains or spills.
5. Rinse the Mug Rug thoroughly with water.
6. Allow it to air dry completely before using it again.

Q: What is the processing time for orders, and what does it mean? A: Our processing time is 5-7 business days (Monday to Friday). This duration covers the time it takes for us to create and prepare your unique cup wrap before it's ready to be shipped.

Q: How long does standard shipping take? A: Standard shipping typically takes 3-4 business days. Once your order has been processed, it will be shipped using our standard shipping option for a reliable and timely delivery.